Delivery

1. Order Cut-off Time and Delivery time
Order Cut-off Time

Delivery Time

2. Miscellaneous

If there is any dispute, Jointek reserves all right for final decision of delivery.

1. • Every purchase over HK$1200, delivery charge waived.
   • For purchase below HK$1200, delivery charge HK$180 is imposed.
   • Customers pick up products at shops, no surcharge imposed.(If the wine is out of stock at the shop, it will take 3-5 business days for delivery arragement) 
   • Delivery charge includes tunnel fare, any parking fee or others fee will claim as customer’s expenses.
   • Delivery charge will quote to customers for Tung Chung, Airport, Discovery Bay and outlying islands.
   • Additional HK$250 will charge for urgent or appointed time delivery order.
   • Customers are requested to examine goods at the time of delivery. If a bottle of wine is considered to be faulty, please notify us or call customer service to help.
   • There are no return for any product in special offer. Customers are requested to examine goods at the time of delivery.
   • In case, customers request return or refund, please call our customer service hotline (852) 2517 8282 within the date of delivery.
   • No return or refund shall be made in regards of any reasons after 7 days from date of delivery, customers will be treated as accepted the products. Jointek has reserved the right to refuse to return any signed products.
   • Customers must present valid original receipt for return or refund of products.
   • Delivery service is not available if no lift or no authorized loading area nearby of the delivery address. Customer shall notify Jointek to reschedule or change delivery address.
   • It is the responsibility of customer to notify Jointek Fine Wine any change of delivery time or address. Jointek reserves the right to impose delivery surcharge.
   • Delivery service will be suspended when black rain warning or typhoon signal No. 8 or above is hoisted. Jointek will reschedule the delivery time.